1 Data Controller
This Privacy Policy applies to the SherlockGames mobile app, developed and operated by SherlockGames ("we", "the app"). You can reach us at destek@sherlock.4dalyo.com with any questions or requests.
2 Anonymous Guest Account
SherlockGames does not ask for an email address, phone number, or real name, but it automatically creates a guest account and device credential on first launch. This random identifier links progress, scores, social profile, and purchase entitlement. Because the credential may be stored in the iOS Keychain, it can survive an uninstall. You can delete the account and associated data from Settings → Delete My Data.
3 Data You Provide Yourself
The display name and avatar you choose in Settings; the yes/no questions you ask in each case; the hints you request; the solution guesses you submit. We recommend not including personal information (your real name, contact details, etc.) in this text — none of it is needed for the game to work.
4 Third-Party AI Processor: OpenAI
This section matters. Only after you give explicit permission, your questions and solution guesses are sent to the third-party AI provider OpenAI for judging. If permission is declined or withdrawn, this content is not sent and AI-powered gameplay is unavailable. We recommend not entering personal or sensitive information. You can withdraw permission at any time in Settings.
5 Gameplay Data
Your sessions, scores, question counts, solve streaks, and leaderboard entries are stored on our servers (PostgreSQL), associated with your anonymous identifier.
6 Analytics and Crash Reports
We use Firebase Analytics and Firebase Crashlytics to understand app usage and catch errors. You can turn this collection off at any time from the Settings → Privacy screen.
7 Technical Data and Logs
For security, abuse prevention, and diagnostics, limited technical data such as IP address, request time, error type, app version, and a random request identifier may be processed in server logs. Gameplay content and device secrets are not written to logs, and logs are normally deleted within 30 days.
8 Push Notifications
If you enable notifications, a device-specific Firebase Cloud Messaging token is stored on our servers; it is used only to send you notifications such as a daily case reminder. Notifications can be turned off from Settings.
9 Premium and Payment Processors
Premium purchases are processed by the Apple App Store, and RevenueCat is used to deliver and restore the subscription entitlement. Product identifier, anonymous guest identifier, subscription status, and transaction event identifier are processed; we do not receive full payment-card details. Rewarded ads and the ATT flow are disabled in the first App Store release.
10 Retention and Location
Your data is stored on our servers hosted on Hetzner infrastructure in the European Union. Profile and gameplay data are retained while the guest account is active and removed through the in-app deletion flow. Security logs are normally retained for 30 days. Purchase or audit records that must be kept by law may be retained for the required period after being separated from your identity. OpenAI, RevenueCat, Apple, and Firebase may process data across borders within their own infrastructure.
11 Your Rights (Turkish DPL Art. 11 / GDPR)
Under Turkey's Law on Protection of Personal Data (KVKK) and, where applicable, the GDPR, you may access, correct, or delete your data, restrict processing, and object to processing. You can withdraw AI permission in the app, delete the guest account directly from Settings → Delete My Data, or send other requests to destek@sherlock.4dalyo.com.
12 Children
SherlockGames is not designed for users under the age of 13, and we do not knowingly collect data from them.
13 These Web Pages
The Privacy Policy and Terms of Use pages you are currently reading use no cookies or tracking scripts.
14 Changes
We may update this policy from time to time. For material changes, we will let you know in-app or by updating the "last updated" date on this page.